Case Studies
Our client, a large institution within the social securities environment, was facing the challenge of privatization.
Singapore’s second largest info-communication organization and the sole operator delivering a full range of information, communications and entertainment services over fixed, cable, mobile and Internet platforms has invested in an IT Service Management Tool to support and improve their ITIL processes.
The IT organization of a bank in Western Europe was interested in assessing how to professionalize its service provisioning.
Assessment identifies structural improvement areas and provides directions to ISO20000 certification
The client is a professional application service provider of Indian origin. Currently, this ASP belongs to a major US-based IT service provider.
With an IT staff of over 500 people in three locations, one of our clients in the U.S. was struggling on how to inform their IT personnel on the ITIL processes and procedures.
Our client, an international company in the flexible workforce industry, was facing a shrinking market and was seeking ways to cut costs.
Our client, a international operating governmental organization, aimed to reach and serve a much broader group of citizens through the internet.
Our client, a bank belonging to the world’s top ranked financial institutes, wanted to reduce costs by consolidating its back office activities within the Latin-American region.
Our client, an international governmental organization, provides printed data to professional users (i.e. banks and other governments).
Our client, a global pharmaceutical, wanted to gain control over its ICT infrastructure to comply with the list of regulations of the Food & Drug Administration (FDA).
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