ITIL version 3

ITIL version 2 (v2) has undergone a major refresh which is version 3 (v3), which as released in June 2007. Version 3 represents an important evolutionary step in its life.  The interface between old and new approaches is seamless so that users do not have to reinvent the wheel when adopting it. ITIL® v3 allows users to build on the successes of v2 but take IT Service Management even further by adopting a Service   Lifecycle approach and more comprehensive best practices.

 

We currently offer the following ITIL v3 courses:


ITIL v3 Awareness

ITIL v3 Awareness e-Learning

ITIL v3 Foundation with Case Study

ITIL v3 Foundation with Management Simulation

ITIL v3 Foundation e-Learning

ITIL v3 Foundation Bridge

ITIL v3 Foundation Bridge e-Learning

ITIL v3 Managers Bridge

ITIL v3 Operation Support and Analysis

ITIL v3 Release, Control and Validation

ITIL v3 Service Offerings and Agreements

ITIL v3 Planning, Protection and Optimization

ITIL v3 Service Strategy

ITIL v3 Service Design

ITIL v3 Service Transition

ITIL v3 Service Operation

ITIL v3 Continual Service Improvement

ITIL v3 Foundation Mini e-Learning Course – Service Strategy

ITIL v3 Foundation Mini e-Learning Course – Service Design

ITIL v3 Foundation Mini e-Learning Course – Service Transition

ITIL v3 Foundation Mini e-Learning Course – Service Operation

ITIL v3 Foundation Mini e-Learning Course – Continual Service Improvement

ITIL v3 Managing across the lifecycle
Product & Services
ITIL v2
The IT Infrastructure Library (ITIL v2) documents guidance for industry best practice.
IT Governance
Quint education provides a set of IT Governance courses based on CobiT®, which include the practical experience of creating and implementing IT Governance structures.
ISO/IEC20000
ISO/IEC20000 focuses upon the breadth of IT Service Management, where other standards focus upon subsets or at an enterprise level.
Sourcing
Quint aims to pass on our knowledge to ensure that your organization is able to navigate the pitfalls of sourcing with a minimum of outside support.
PRINCE2
Quint trains your organization’s project managers, project executives and project support staff in order to create an environment in which projects are started, executed and closed in a successful way.