ITIL v3 Foundation Bridge

The ITIL v3 Foundation Bridge course offers a fast track to ITIL v3 Foundation certification credits. This one and a half day course highlights the new topics in ITIL v3 and the main differences from earlier ITIL versions. It introduces the Service Lifecycle approach and the five stages within this lifecycle: Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement. An interactive approach is used combining lecture and discussion.

Course Objectives:

Understand the main processes, relationships, benefits and challenges of ITIL v3
Gain insight into the holistic Service Lifecycle approach that forms the core of ITIL v3
Preparation for the ITIL v3 Foundation Bridge examination

Who should attend:
The ITIL v3 Foundation Bridge course is targeted towards existing holders of ITIL Foundation (and ITIL Practitioner) certificates from earlier ITIL versions who want to gain knowledge and understanding of the new content of ITIL v3.

Exam & Certification:
ITIL v3 Foundation Bridge

Delivery:
Instructor-led classroom or virtual classroom

Duration:
1.5 Days

ITIL Expert™:
Earn 0.5 credit

PMI PDUs:
Earn 7 PDUs

Prerequisites:
An ITIL Foundation certificate

Product & Services

ITIL v3
ITIL v3 allows users to build on the successes of v2 but take IT Service Management even further by adopting a Service Lifecycle approach and more comprehensive best practices.

ITIL v2
The IT Infrastructure Library (ITIL v2) documents guidance for industry best practice.

IT Governance
Quint education provides a set of IT Governance courses based on CobiT®, which include the practical experience of creating and implementing IT Governance structures.

ISO/IEC20000
ISO/IEC20000 focuses upon the breadth of IT Service Management, where other standards focus upon subsets or at an enterprise level.

Sourcing
Quint aims to pass on our knowledge to ensure that your organization is able to navigate the pitfalls of sourcing with a minimum of outside support.

Project Management
Quint trains your organization’s project managers, project executives and project support staff in order to create an environment in which projects are started, executed and closed in a successful way.

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