The ITIL v3 Foundation Bridge course offers a fast track to ITIL v3 Foundation certification credits. This one and a half day course highlights the new topics in ITIL v3 and the main differences from earlier ITIL versions. It introduces the Service Lifecycle approach and the five stages within this lifecycle: Service Strategy, Service Design, Service Transition, Service Operation, Continual Service Improvement. An interactive approach is used combining lecture and discussion.

Course Objectives:

• Understand the main processes, relationships, benefits and challenges of ITIL v3
• Gain insight into the holistic Service Lifecycle approach that forms the core of ITIL v3
• Preparation for the ITIL v3 Foundation Bridge examination

Who should attend:
The ITIL v3 Foundation Bridge course is targeted towards existing holders of ITIL Foundation (and ITIL Practitioner) certificates from earlier ITIL versions who want to gain knowledge and understanding of the new content of ITIL v3.

Exam & Certification:
ITIL v3 Foundation Bridge

Delivery:
Instructor-led classroom or virtual classroom

Duration:
1.5 Days

ITIL Expert™:
Earn 0.5 credit

PMI PDUs:
Earn 7 PDUs

Prerequisites:
An ITIL Foundation certificate