ITIL version 3

ITIL version 2 (v2) has undergone a major refresh which is version 3 (v3), which as released in June 2007. Version 3 represents an important evolutionary step in its life. The interface between old and new approaches is seamless so that users do not have to reinvent the wheel when adopting it. ITIL® v3 allows users to build on the successes of v2 but take IT Service Management even further by adopting a Service Lifecycle approach and more comprehensive best practices.

We currently offer the following ITIL v3 courses:

Product & Services

ITIL v2
The IT Infrastructure Library (ITIL v2) documents guidance for industry best practice.

IT Governance
Quint education provides a set of IT Governance courses based on CobiT®, which include the practical experience of creating and implementing IT Governance structures.

ISO/IEC20000
ISO/IEC20000 focuses upon the breadth of IT Service Management, where other standards focus upon subsets or at an enterprise level.

Sourcing
Quint aims to pass on our knowledge to ensure that your organization is able to navigate the pitfalls of sourcing with a minimum of outside support.

Project Management
Quint trains your organization’s project managers, project executives and project support staff in order to create an environment in which projects are started, executed and closed in a successful way.

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PMI®, PMP®, and PMBOK® are registered trademarks of the Project Management Institute, Inc. registered in the United States and other nations. PRINCE2® is a registered trademark of the Office of Government Commerce in the United Kingdom and other countries. ITIL® is a Registered Trade Mark of the Office of Government Commerce in the United Kingdom and other countries. The Swirl logo™ is a Trade Mark of the Office of Government Commerce. CobiT® is a registered trademark of theInformation Systems Audit and Control Association (ISACA) and the IT Governance Institute.